Do you know what makes The Home Depot the largest home improvement retailer in the world? Our people. We do all we can to empower those within the Home Depot to tap into their potential and make a difference where it matters most – for our customers and for themselves.
Do you have what it takes to make an impact on the world’s largest home improvement retailer?
Discover what it’s like to be part of a team responsible for helping millions of people complete thousands of home improvement projects every year. Search corporate careers today.
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Job Description :
Position Responsibilities:
- Provide excellent customer service by ensuring customers are acknowledged, customer project needs are met, complaints are resolved, service is quick and efficient and store is properly stocked
- Ensure Associates are properly trained in product/services and customer service skills
- Drive productively on the sales floor and other areas of responsibility
- Ensure proper staffing levels; coach, train and develop associates by providing both formal and informal job-based feedback through the HR Review process and the Associate review process
- Maintain store profitability through report analysis, identifying trends, defining problems and developing appropriate responses
- Responsible for the management of the P/L as well as the overall operating efficiency of the store
- Responsible for providing leadership to all direct reports and establishing career paths and learning opportunities.
- Partnering with District and Divisional resources to ensure that the store is meeting allocated metrics and efficiencies
- Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Location Manager".
Experience/Knowledge Required:
- 4-10 years of experience in retail management
- Bachelors degree in a related field preferred
- Results-oriented leadership skills
- Customer-service focused
- Ability to solve problems, delegate tasks and achieve goals.
- Solid business acumen demonstrated through the achievement of business results
- An eagerness to learn and master new roles quickly.
- Excellent communication skills among various audiences and organizational levels
- Computer experience is a must
- Strong work ethic, sense of responsibility and attention to detail and confidentiality
- Ability to work a flexible retail schedule including nights and weekends.
Thank you for applying to The Home Depot Canada. Our careers allow you to “unleash your inner orange” to improve the lives of our customers and yourself by helping them to complete their projects. Please note applications will only be accepted online and only those candidates under consideration will be contacted.